When people buy from a company unknown to them, or a particular product not previously purchased, they
would like to know what the return policy of the company is.
We spend a great deal of time and money to produce effective products and do not believe in selling empty promises.
All our products are well researched, tested, effective and in some cases are
clinically tested, and for that reason we never have many returned items.
But if you find that our products have not performed in the way in which we said they would, then you are welcome to return your purchase for a refund.
We will re-fund you the cost of the product/s, to your credit card, after receipt of the returned product/s, minus the shipping cost.
Procedure to follow
Should you feel that you are not satisfied with your purchase, send an e-mail to
email@example.com to notify us that you will be returning the product.
In your mail briefly outline what you think the problem is, and also include your order number, which was issued when you placed the order.
Your mail is then kept on file, until the returned product is received at our office.
Products must be returned and received in the same condition in which they were sent out, and it is the responsibility of the client to ensure that the merchandise is packed securely enough to ensure that the products will not be damaged on their return to our offices.
The parcel and all documents must be clearly marked "RETUNED GOODS -
FOR CREDIT" on the
outside of the parcel and the accompanying documentation to facilitate processing the refund.
We request a signed letter to accompany the returned products.
Although we guarantee our products, we are not in business to supply unscrupulous and dishonest people with free
products at our expense - which we have found does happen, after being in business for so many years - and for that reason we request a signed letter from the client.
Cancellation of orders
If an order is cancelled after we shipped it, you may, by return post, send back the unopened parcel to us, and upon receipt of the parcel we will refund your money and process a refund of the charge, minus the shipping cost.
Sallamander Concepts (Pty) Ltd
135 Horak Street
Peerless Park East
Western Cape Province
Republic of South Africa
- Healing cream
- To assist in wound healing while soothing skin complaints – such as eczema and psoriasis, acne and piles and moisturizing and protecting the skin. This product has shown its effectiveness over a wide range of problems and judging from sales over more than a decade – it is the trusted healing cream to help with all mishaps, allergic reactions, irritated, burning, itchy and uncomfortable skin conditions.
- Face wash
- This face wash will properly clean your face and remove all impurities and environmental pollutants, without drying the skin. It contains eight herbal extracts to help promote a clear, vital and healthy complexion and a younger looking skin.
- Moisturizing day cream
- This day cream is formulated to help fight the signs of aging on various fronts. It helps to reduce free radical damage which, if left unchecked, leads to premature aging. The herbal extracts help to promote cell rejuvenation and regeneration and provide moisture and hydration to the skin.
- Nourishing night cream
- This nourishing night cream penetrates the skin extremely well and does not make the skin feel oily. It contains a host of herbal extracts to help in the fight against premature aging and has added vitamin E as well. Apart from the moisturizing effect and the anti-aging properties it also softens and smoothes the skin.
- Eye gel
- An effective refreshing eye gel to help reduce puffiness and dark rings around the eyes, while fighting wrinkles and lines. This is a very clever combination of herbal extracts and the base formula has its roots in a clinically proven formula.
- Mud face mask
- With this skin treatment product we combined a special selection of herbs in a base of thermal mud with oligoelements. This recommended weekly treatment will boost circulation to the skin, help to fight wrinkles and lines, improve firmness while at the same time improving suppleness and elasticity of the skin.
- Shampoo with rosemary extract + 7 other herbals
- Our shampoo is in a class of its own – and granted – it is far more expensive than cheap supermarket shampoos, but no other shampoo has the active ingredients we have in our shampoo. The rosemary will boost the health of the hair and scalp, while the other seven herbal extracts will help strengthen the hair and make it shine, increase the volume and make it manageable.
- Rosemary hair treatment conditioner
- We have found that this hair conditioner should really be used as a conditioning treatment. This then removes the need to condition the hair every time you wash – and can be used once a month. It is a superb hair tonic and helps in the control of sebum secretion of the scalp. Although not formulated for dandruff – the ingredients will assist with this as well, while supporting the health of the scalp.
- Hand and body lotion
- When formulating this hand and body lotion we created a rich nourishing, protecting and reviving lotion, which will not leave the skin oily or tacky, but will create a well moisturized, hydrated and supple skin. After applying this lotion it will quickly be absorbed by the skin, leaving it silky soft, smooth and well moisturized.
- Stretch mark gel
- Although nothing can remove already formed stretch marks (only surgery can do that) – thousands of satisfied clients confirm that this gel improves the appearance of old stretch marks. The gel will help in PREVENTING stretch marks (a 92% success rate) and is used with great success by expectant mothers and body builders who may form marks when bulking-up. The formula of this gel is based on clinical studies done in France, to which we added other herbal extracts.
- Apple cider vinegar (liquid) with Centella asiatica
- The health benefits of apple cider vinegar are combined with the therapeutic properties of Centella asiatica. This old folk remedy is still used with great effect by thousands of people daily.
- Digest capsules
- If your digestive system is under-par and you struggle with constipation or you simply need to boost the health of your digestive system then this capsule is for you. Fenugreek is a general digestive tonic and psyllium is a magical bulking agent that will help proper bowel movements, without using a laxative.
- Urinary and bladder health capsules
- Using an all natural approach, our capsules will help the discomfort and burning urine sensation of urinary tract infection and help clear up foul smelling urine. We combined cranberry, dandelion, uva ursi and vitamin C in a single capsule to effectively fight bladder infections and to stop the burning sensation when urinating.
- Tri- Mushroom blend capsules
- If you need an immune system boost then have a look at our combination of maitake, reishi and shiitake mushrooms. These mushrooms have showed to be a great help in boosting the immune system – and form a good nutritional supplement support for HIV/Aids patients and people receiving chemotherapy. Any person with even a slightly compromised immune system may benefit from this supplement.
- Sexual supplement (previously known as Vuka Nkuzi)
- Men normally don’t admit when they have a declining libido although it is a most common problem. We combine in this supplement seven different natural ingredients to boost sexual health – without any side effects often experienced with such medication. After more than a decade, and thousands of regular Vuka Nkuzi clients we still offer this well priced supplement to boost the libido.
- Jojoba oil
- This liquid golden ester not only moisturizes and penetrates the skin but also helps to fight wrinkles and lines while promoting a clear and unblemished skin. Jojoba does not clog the pores but helps to restore skin elasticity and smoothness. It will leave the skin supple and velvety soft without any oiliness and can be used neat on the skin.
- Almond oil
- This light and deeply moisturizing oil has a softening effect on the skin and can be used on the face and body. Almond oil has excellent emollient properties and helps to balance water and moisture loss in the skin. It can be used neat on the skin and also makes an excellent massage base.